COLLECTLAB B2B PRE-ORDER POLICY

Pre-Order Payment Options

CollectLab B2B offers different pre-order payment structures depending on the product, manufacturer, allocation conditions and release.

The applicable payment option will always be displayed on the relevant product page or during the ordering process before the Customer confirms the pre-order.

A B2B pre-order may be offered under one of the following payment structures:

 

 

OPTION 1 — RESERVE NOW · PAY ON ARRIVAL

€0 due today

No payment is required when the pre-order is submitted.

Once CollectLab confirms the Customer's allocation, the confirmed quantity becomes a binding purchase commitment.

When the product becomes available, CollectLab will issue the applicable invoice or payment request.

The Customer must pay the full amount due within 3 business days.

No payment today does not mean no commitment.

 

 

OPTION 2 — DEPOSIT PRE-ORDER

A deposit is required when the pre-order is placed.

The applicable deposit amount or percentage will be displayed before the Customer confirms the order.

Once the pre-order and allocation are confirmed, the Customer commits to purchasing the confirmed quantity.

When the product becomes available, CollectLab will issue an invoice or payment request for the remaining balance, together with any applicable shipping charges.

The remaining balance must be paid within 3 business days.

Where expressly stated during checkout, the deposit may be non-refundable following confirmation of the pre-order, except where mandatory applicable law requires otherwise or the product is cancelled by the manufacturer.

 

 

OPTION 3 — FULL PAYMENT PRE-ORDER

The full product price is paid when the pre-order is placed.

Once the order and allocation are confirmed, the product is reserved for the Customer subject to manufacturer and supplier availability.

No further product payment will normally be required when the item becomes available.

Any applicable shipping charges that were not collected at the time of pre-order will be calculated separately and invoiced before dispatch.

 

 

ONE RULE FOR ALL B2B PRE-ORDERS

Regardless of the payment option selected:

A CONFIRMED B2B PRE-ORDER IS A BINDING PURCHASE COMMITMENT.

The payment structure determines when the Customer pays.

It does not determine whether the pre-order is binding.

Once CollectLab confirms the Customer's allocation, the Customer is committed to purchasing the confirmed quantity, subject to these B2B Pre-Order Terms.

 

 

PAYMENT WHEN PRODUCTS BECOME AVAILABLE

Where any amount remains outstanding when a pre-ordered product becomes available, CollectLab will issue the applicable invoice or payment request.

The Customer must pay the outstanding amount within:

3 BUSINESS DAYS

This may include:

the full product price for a Reserve Now / Pay on Arrival pre-order;

the remaining balance for a Deposit Pre-Order;

applicable shipping charges;

other charges expressly agreed with the Customer.

For a fully paid pre-order, only outstanding charges such as shipping may remain payable.

 

 

SHIPPING

Shipping is calculated separately unless expressly included in the pre-order.

The shipping cost is based on the actual shipment, including its weight, dimensions, number of parcels and destination.

Where several pre-orders become available at different times, they may require separate shipments and therefore separate shipping charges.

 

 

MANUFACTURER CANCELLATION

If the manufacturer or supplier permanently cancels a product:

Reserve Now / Pay on Arrival
→ the purchase commitment for that product is cancelled and no product payment is due.

Deposit Pre-Order
→ amounts paid for the cancelled product will be refunded or credited, as applicable.

Full Payment Pre-Order
→ amounts paid for the cancelled product will be refunded or credited, as applicable.

 

 

FAILURE TO COMPLETE A PRE-ORDER

If the Customer fails to pay an amount due within the required 3-business-day period or otherwise refuses to complete a confirmed B2B pre-order, CollectLab may, subject to applicable law:

cancel the Customer's allocation;

release the products for sale;

retain an expressly agreed non-refundable deposit;

recover reasonable costs or losses resulting from the failed commitment;

require advance payment for future orders;

reduce future allocations;

suspend B2B pre-order privileges;

suspend or terminate the B2B account.

Repeated failure to complete confirmed pre-orders may result in permanent loss of B2B pre-order access.

 

 

BEFORE CONFIRMING YOUR PRE-ORDER

The Customer will be shown the applicable payment structure before submitting the order.

By confirming a B2B pre-order, the Customer acknowledges that it has reviewed:

Product Price
Amount Due Today
Remaining Balance, if applicable
Estimated Release Date
Applicable Pre-Order Payment Option

and agrees to the CollectLab B2B Pre-Order Policy and CollectLab B2B General Terms & Conditions.