Last Updated: Aug 2026

This Cookie Policy explains how CollectLab, operated by ALTA GROUP S.R.L., uses cookies and similar technologies when you visit our website.

By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy, unless you disable them through your browser or cookie preferences.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites remember your preferences, improve functionality, analyse website performance and provide a better browsing experience.

Cookies do not normally contain information that directly identifies you. However, personal information that we store may be linked to information obtained from cookies.

2. How We Use Cookies

CollectLab uses cookies to:

• ensure the website functions correctly;
• remember your shopping cart;
• remember your account preferences;
• improve website performance;
• understand how visitors use our website;
• personalize your shopping experience;
• improve our products and services;
• measure marketing performance;
• prevent fraud and maintain website security.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website.

They enable functions such as:

• shopping cart functionality;
• secure checkout;
• customer login;
• fraud prevention;
• website security.

These cookies cannot be disabled because the website would not function properly without them.

Functional Cookies

These cookies remember your preferences, including:

• language;
• currency;
• region;
• previously viewed products;
• customer settings.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

We may use services such as:

• Google Analytics
• Shopify Analytics

These cookies help us improve website performance and customer experience.

Marketing Cookies

Marketing cookies help us display relevant advertisements and measure advertising performance.

They may be used by:

• Google Ads
• Google Shopping
• Meta (Facebook & Instagram)
• Pinterest
• TikTok
• YouTube
• other advertising partners.

These cookies may be used to display personalised advertising on third-party websites.

4. Third-Party Cookies

Some cookies are placed by trusted third-party providers that help us operate our business.

These providers may include:

• Shopify
• Google
• Meta
• Stripe
• PayPal
• shipping providers
• analytics providers
• marketing platforms.

Each provider maintains its own privacy policy.

5. Managing Cookies

Customers may manage cookie preferences at any time by:

• adjusting browser settings;
• using our cookie consent banner;
• deleting previously stored cookies.

Please note that disabling certain cookies may affect website functionality.

6. Cookie Retention

Different cookies remain on your device for different periods.

Some cookies are deleted automatically when you close your browser.

Others remain until they expire or are manually deleted.

7. Changes to This Cookie Policy

CollectLab may update this Cookie Policy from time to time.

The latest version will always be available on this page.

Continued use of our website constitutes acceptance of any updates.

8. Contact

If you have any questions regarding our use of cookies, please contact us.

📧 support@collectlab24.com

GDPR Notice

CollectLab uses cookies in accordance with:

• the General Data Protection Regulation (GDPR) (EU) 2016/679;
• the ePrivacy Directive;
• applicable Slovak legislation.

Where legally required, non-essential cookies are activated only after the customer has provided consent.

Cookie Categories

Essential — Required
Website functionality, checkout, shopping cart, login

Functional — Optional
Preferences, language, currency

Analytics — Optional
Website statistics and performance

Marketing — Optional
Advertising, remarketing and conversion tracking

© CollectLab. All rights reserved.